Change control
When discussing the need for project initiation, we saw what
can happen if the scope of the project changes
Before agreeing to a change, project manager should:
- get a written request from someone in authority
- to avoid mere whims becoming requirements
- decide whether this is additional work or just a correction
- shouldn't charge extra for what should be produced anyway
- evaluate the impact of the change
- increase in cost and time
- seek approval form senior management
- to avoid subsequent recriminations
- ensure that all are notified
- to ensure people are working to the same plan
Change control - deficiency
The user recognises a deficiency in a product.
We need to ask whether it is due to:
- Poor workmanship on the part of the project team?
- An error in the specifications?
- Additional work over and above what was agreed?
Question: Why do we care?
Change control - Why do we care?
Poor workmanship on the part of the project team
- The team must correct at its own expense
- Project baseline ought not to be altered
An error in the specifications
- Who pays depends on the circumstances
- If the specification was agreed by the user, the user pays
Additional work over and above what was agreed
- Project plans may be altered to permit this additional work
- The user must agree to additional time and costs
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